Security experts tracking the situation said the outage could have been triggered by a configuration error, which could be the result of an internal mistake, though sabotage by an insider would be theoretically possible.Īn outside hack was viewed as less likely.
A similar outage at cloud company Akamai Technologies took down multiple websites in July. Reuters could not immediately confirm the issue affecting the services, but the error message on the webpage of Facebook suggested a problem with Domain Name System (DNS).ĭNS allows web addresses to take users to their destinations.
Facebook, Instagram and WhatsApp went offline for users across the globe, the social media giant said on Monday, as it worked on restoring its services.
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